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These Terms & Conditions govern your access to and use of the website operated by Crust & Ember Pizzeria. By accessing or using this site, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the site.

1. Acceptance of Terms. By placing an order or using the services, you acknowledge you are at least 18 years old and have the legal capacity to enter into these Terms. We reserve the right to modify these Terms at any time without notice. Your continued use constitutes acceptance of the changes.

2. About the Site. This site offers information about our pizzas, menu, and related services. We strive for accuracy but do not guarantee that all content is complete or error-free. We may change menus, prices, and availability without notice. Delivery times are estimates and may vary due to weather, traffic, or other factors.

3. Ordering and Payments. Orders are subject to confirmation and availability. Prices are displayed in £ and may change without notice. By placing an order, you authorize the payment of the stated amount and agree to the billing terms presented at checkout. We use secure payment processing and do not store card details on our servers unless necessary for the transaction.

4. Delivery and Pickup. We offer delivery to the areas served, and pickup options at our location. Delivery fees, minimums, and service areas are specified at checkout. You must provide accurate contact information and be available to receive the order at the designated address. For safety, delivery personnel may request identification for certain orders. If you require modifications to an order after it is placed, please contact +44 20 7946 0958 as soon as possible.

5. Intellectual Property. All content on the site, including logos, images, menus, and text, is protected by copyright and other laws. No content may be copied, reproduced, or used for commercial purposes without our express written permission.

6. User Conduct. You agree not to misuse the site or services. You will not impersonate others, attempt to breach security, or interfere with the site’s operation. You are responsible for your account information and activity.

7. Privacy. Your use of the site is also governed by our Privacy Policy. It describes what information we collect, how we use it, and with whom we may share it. By using the site, you consent to such processing.

8. Limitation of Liability. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from use of or inability to use the site or services. Our total liability for direct damages shall be limited to the amount paid for the specific order or service, if any.

9. Indemnification. You agree to indemnify and hold Crust & Ember Pizzeria harmless from any claims arising from your use of the site, violations of these Terms, or infringement of third-party rights.

10. Modifications. We may modify or discontinue any part of the site or services at any time. We may also suspend or terminate your access for violations of these Terms or for safety reasons.

11. Third-Party Links. The site may contain links to third-party services. We are not responsible for their content or practices. Use such links at your own risk.

12. Governing Law. These Terms are governed by the laws of United Kingdom and the jurisdiction of the courts located in London, WC2N 5DU.

13. Contact Information. For questions about these Terms, please contact us at +44 20 7946 0958 or visit our location at 12 Pizza Lane, London, WC2N 5DU, United Kingdom.

Last updated: 2025-10-06